Privacy Policy

This Privacy and Cookie Policy explains how kwcary.com (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, and how we use cookies and similar technologies.

1. Information We Collect

We may collect the following types of information:

Information you provide directly. This includes your name, email address, phone number, and any details you share through contact forms, property inquiries, newsletter signups, or chat conversations.
Property search activity. If you use our listing search tools, we may collect your search criteria, saved properties, and favorited listings.
Automatically collected information. When you visit our site, we may automatically collect your IP address, browser type, device type, pages viewed, and how you interact with the site.
Information from third parties. We may receive information from partners such as MLS/IDX data providers, advertising platforms, or referral sources.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the real estate services you request
Send you property listings, market updates, or newsletters you have signed up for
Improve our website and understand how visitors use it
Deliver relevant advertising about homes and services
Maintain the security and proper functioning of our site
Comply with legal obligations

3. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to site owners about how visitors use the site. Similar technologies, such as web beacons, pixels, and local storage, may work alongside cookies for the same purposes.

4. How We Use Cookies

Making the site work. Some cookies are required for basic functions like page navigation and secure browsing.
Understanding how visitors use our site. Analytics cookies help us see which pages are popular and how people move through the site.
Property search and listing tools. If you search listings or save favorites, cookies may remember your search criteria and saved properties.
Marketing and advertising. We may use cookies from advertising partners to show relevant ads about homes and services on other websites and social platforms, and to measure how well those ads perform.
Chat and lead tools. If you use a chat widget or submit a contact form, cookies may help us recognize you on a return visit and route your inquiry appropriately.

5. Types of Cookies We Use

Strictly Necessary — Required for the site to function properly, such as security and page loading. Cannot be disabled.

Performance and Analytics — Helps us understand site traffic and usage patterns (for example, Google Analytics). Can be disabled.

Functional — Remembers preferences like saved searches, favorited listings, or form entries. Can be disabled.

Advertising — Used to deliver relevant ads and measure campaign performance (for example, Meta Pixel, Google Ads). Can be disabled.

CRM and Lead Tracking — Connects form submissions and site activity to our customer relationship management system. Can be disabled.

6. Third-Party Services

Some data on our site is collected by third parties whose services we use, which may include:

Google Analytics and Google Ads
Meta (Facebook and Instagram) Pixel
IDX/MLS listing search providers
CRM and marketing automation platforms
Live chat or chatbot providers

These third parties have their own privacy and cookie policies, and we encourage you to review them. We do not control how these third parties use the data collected through their services.

7. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our website and business (such as CRM, hosting, or email platforms)
Real estate professionals or affiliated brokers who assist with your inquiry
Legal authorities when required by law

8. Your Choices

Browser settings. Most browsers let you refuse or delete cookies through their settings menu.
Opt-out tools. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, and manage ad personalization through aboutads.info.
Communication preferences. You can unsubscribe from our newsletters or marketing emails at any time using the link provided in those emails.
Cookie banner. If our site displays a cookie consent banner, you can adjust your preferences there at any time.

Please note that if you block or delete cookies, some parts of our site, such as saved searches or personalized listing recommendations, may not work as intended.

9. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy and Cookie Policy or how we handle your information, please reach out to us through our website contact form, and we will be glad to help.

e as of 17 May 2021.